Jewelry Repair

Jewelry Repair Services


Engraving, Pearl Stringing, Diamond Appraisals, Platinum Repair Stone Setting, Remounts, Jewelry Cleaning, Jewelry Restoration, and so much more.

Dempsey’s Jewelers offers a comprehensive repair service for all types of jewelry, whether you bought it from us or not.

Any brand, any style.


Dempsey’s Jewelers offers a comprehensive repair service for all types of jewelry, whether you bought it from us or not.

Repair Challenges


Dempsey’s Jewelers also offers a state of the art repair service. With four in-house jewelers, Dempsey’s has served upper East Tennessee and Southwest Virginia for over thirty years.

Laser Welding


Laser welding allows us to perform the most delicate operations with pin-point accuracy while viewing through a stereo-microscope. One of the challenges in custom jewelry and repairs is joining or fabricating metals together without affecting heat sensitive areas. The resulting weld is considerably stronger that the traditional solder joint. Whether a simple re-sizing, soldering a broken chain or restoring an heirloom piece, your repair will be given the attention you expect.

Watch Repair Services


Dempsey’s watch repair services combines personal service with sophisticated repair for your timepiece. The same attention to detail that is found in our jewelry repair department is carried over to our watch repairs.

We are ready to assist you with:

  • Factory repairs on Seiko, Tissot, and Oris
  • Battery replacement
  • Strap replacement
  • Watch fitting and sizing
  • Polishing and re-finishing
  • Clean, oil & regulate maintenance on Rolex watches

"I had just had two pieces remade at Dempsey’s. They did the job right, they had it ready on time when promised, and they did it for an excellent price. I am very pleased with my new forever jeweler. Thank you!"

– Andrew M.