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A Dempsey's goldsmith working at the bench

Est. 1976

Our Story

The Beginning

Johnson City's
Original Custom Jeweler

Dempsey's Jewelers has served upper East Tennessee and Southwest Virginia for over fifty years. Dempsey's Jewelers began in 1976 as a Repair & Fabrication Center serving area jewelry stores. In April of 1993, Dempsey and his wife opened the retail store to serve the public directly — and what started with just two employees quickly grew into a staff of fourteen, becoming the most trusted name in Johnson City for custom design, restoration, and fine jewelry.

We were the first jeweler in the region to embrace laser technology, the first to introduce CAD/CAM design, and the first to bring 3D printing to the custom jewelry process. Not because we chase trends — but because we are committed to giving our customers the very best.

Today, Dempsey's remains the only store in the Tri-Cities with in-house custom jewelry capabilities that include hand-carving, CAD design, 3D printed models, stone setting, and final polish by our master goldsmiths.

“I love that I can help in such major events in people's lives. Hearing their stories, their events, and what led them to the store; then taking all of that in and helping them create a piece of jewelry which captures all of those moments, is what drives me.”

— Chris Jordan
Jewelry work in progress at the benchDetailed hand engraving on a custom cuff

What we stand behind

Come experience the
Dempsey's Difference.

We are a business of “FIRST”. First to bring true custom jewelry to Johnson City, First to incorporate laser technology, First to implement CAD CAM designing, First to employ CNC milling of waxes, First to serve the area with 3D printing of models, First to have four Goldsmiths working in one store…..and on we can go. We take pride knowing you trust us. In return we promise to always do your work right and at a fair price. Honesty is of high value here. We call this the Dempsey Difference.

There are several good stores in the area, all we ask is you come by, let us meet you and if we can be of service to you we would honor the opportunity. A wonderful selection of hand-selected, unique jewelry awaits you. Exquisite Jewelry Designs and Masterful Repair capabilities fill the store as soon as you walk in. Our friendly staff will welcome you and your business will be most appreciated. Drive up to our front door and come in and meet our staff. Once more we call this the Dempsey's Difference.

Have an idea of something you're looking for? If it's not in stock…..we'll design and make it. Just share your thoughts with us and we'll do the rest. Keep Dempsey's Jewelers in mind when you are ready for that extraordinary piece of jewelry or just need something fixed. We are the “dreams come true designers”. Our expert goldsmiths, stone setters and designers will take care of your family treasures with great skill.

Trust, honesty, professional service and confidence will be felt when visiting Dempsey's Jewelers. This is the Dempsey's Difference.

Come visit us, you'll understand ……. the Dempsey's Difference, too – Johnson City.

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Years in Business
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In-House Goldsmiths
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Pieces Restored
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Custom Designs

Watch the work

Stories from Dempsey's

Visit our YouTube channel
A short introductionThe Dempsey’s DifferenceAt the benchMasonic Ring Restoration & RepairRestoration processA Crushed Ring Gets a Second Chance

What We Stand For

The Dempsey's Promise

Craftsmanship

Every piece is cared for by master goldsmiths who have spent decades perfecting their art. We do not cut corners.

Honesty

We tell you the truth about what is possible, what it will cost, and how long it will take. No surprises. No hidden fees.

Legacy

We have been trusted with engagement rings, anniversary gifts, and family heirlooms for nearly 50 years. That trust is not taken lightly.

Dempsey's Jewelers

Johnson City's premier custom jewelry store. Master goldsmiths, custom design, repair, and restoration since 1976.

Services

Custom Jewelry DesignEngagement RingsJewelry Repair3D CAD ModelingStone SettingEngravingAppraisals

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Find Us

(423) 282-5510info@mydempseys.com3018 Peoples St, Suite 100
Johnson City, TN 37604

Tue–Fri: 10am – 5:30pm

Saturday: 10am – 3pm

Closed Sun & Mon

© 2026 Dempsey's Jewelers · Johnson City, Tennessee · Est. 1976

Custom Design · Repair · Restoration · Appraisals